Privacy Policy

Last updated: November 12, 2025

Contact Information

Version Hub

7394 Repository Road

Development Park, Portland, OR 97201

Phone: +1 (503) 748-5932

Email: info@version-hub.com

Our Commitment to Your Privacy

At Version Hub, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or use our services. We believe in transparency and want you to understand exactly how your information is handled.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

What Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you interact with our website or services:

  • Contact Information: Name, email address, phone number, and mailing address when you fill out contact forms or request information
  • Account Information: Username, password, and profile details if you create an account
  • Project Details: Information about your development projects, team size, and technical requirements
  • Communication Records: Messages, feedback, and correspondence with our support team
  • Payment Information: Billing details and transaction history when you purchase our services

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • Device Information: Browser type, operating system, device identifiers, and screen resolution
  • Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths
  • Location Data: General geographic location based on IP address
  • Cookies and Similar Technologies: Data stored through cookies, web beacons, and local storage
  • Referral Information: Source that directed you to our website

Information from Third Parties

We may receive information about you from other sources:

  • Business Partners: Information from companies we work with to deliver services
  • Public Sources: Publicly available information about your company or projects
  • Analytics Providers: Aggregated data from third-party analytics services

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services:

Service Delivery

  • • Provide version control and development workflow services
  • • Process your requests and respond to inquiries
  • • Manage your account and deliver customer support
  • • Process payments and maintain billing records

Communication

  • • Send service updates and important notifications
  • • Respond to your comments, questions, and requests
  • • Provide technical support and troubleshooting assistance
  • • Send marketing communications with your consent

Improvement and Development

  • • Analyze website usage to improve user experience
  • • Develop new features and services
  • • Conduct research and gather feedback
  • • Test and optimize our website performance

Security and Legal Compliance

  • • Protect against fraud, unauthorized access, and security threats
  • • Comply with legal obligations and regulatory requirements
  • • Enforce our terms of service and other agreements
  • • Respond to legal requests and prevent harm

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you have given explicit permission for specific processing activities
  • Contract Performance: When processing is necessary to fulfill our service agreements with you
  • Legal Obligations: When we must process data to comply with laws and regulations
  • Legitimate Interests: When processing serves our legitimate business interests and does not override your rights

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party companies that help us operate our business, such as hosting providers, payment processors, analytics services, and customer support tools. These providers only access the information needed to perform their functions and are contractually obligated to protect your data.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information when required by law, such as in response to subpoenas, court orders, or other legal processes. We may also share information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share your information with other parties when you have given us explicit permission to do so.

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

Encryption

Data transmission is secured using SSL/TLS encryption protocols

Access Controls

Restricted access to personal data on a need-to-know basis

Regular Monitoring

Continuous monitoring for security vulnerabilities and threats

Staff Training

Regular security awareness training for all team members

While we strive to protect your personal information, no security system is completely impenetrable. We cannot guarantee the absolute security of your data, and you provide information at your own risk.

How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on the type of information and purpose:

  • Account Information: Retained while your account is active and for a reasonable period afterward
  • Transaction Records: Maintained for accounting and tax compliance purposes, typically 7 years
  • Marketing Data: Kept until you withdraw consent or request deletion
  • Website Analytics: Stored in aggregated form for performance analysis

When we no longer need your information, we securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

You have several rights regarding your personal information. Depending on your location, these may include:

Right to Access

Request a copy of the personal information we hold about you

Right to Rectification

Correct inaccurate or incomplete information

Right to Erasure

Request deletion of your personal information in certain circumstances

Right to Restriction

Limit how we process your information in specific situations

Right to Data Portability

Receive your data in a structured, commonly used format

Right to Object

Object to processing based on legitimate interests or for direct marketing

Right to Withdraw Consent

Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • • Avoid filling out contact forms, account registrations, or any data-submitting features
  • • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer information internationally, we implement appropriate safeguards to protect your data, such as standard contractual clauses approved by relevant authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the top of this policy and, where appropriate, provide additional notice such as via email or a prominent website notification. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

Version Hub - Privacy Department

7394 Repository Road

Development Park, Portland, OR 97201

Email: info@version-hub.com

Phone: +1 (503) 748-5932

Submit a privacy request through our contact form →